Shipping and returns

Shipping Options

 

Expedited Shipping - Within the US

  • Please call for shipping rates - cost is based on weight and destination

 

Standard Domestic Shipping Rates via UPS Ground

Gyros Precision tools is now offering free shipping on all online orders anywhere inside the continental United States.

 

International Shipments

  • Shipped via United Postal Service - Postage amounts vary according to weight and destination. Please call us for shipping rates.

 

Returns

Step 1:

Before returning anything, you must first obtain a Returned Merchandise Authorization (RMA) number. An RMA number can be obtained by contacting our Customer Service Representatives. It is important that the RMA number is clearly written on the outside of the box. A copy of the RMA form should be included in the shipment or the RMA number referenced.  Packages received without an RMA number will be returned to you.

Step 2:

If you paid for the purchase with a credit card, your account will be credited back the amount of the purchase once the product has been received. If you paid with a check or money order, allow 2-4 weeks to receive your refund check from Gyros Precision Tools, Inc. from the time we receive the returned product.

Step 3:

On all product returns, you are responsible for arranging shipment of the product back to the Gyros warehouse. You may use UPS, FedEx, or any other ground parcel carrier of your choice.

Step 4:

Some non-defective products may be returned for credit or exchange. Those returns authorized by Gyros are subject to a restocking fee of up to 30%, and must be completed within 30 days of the date of invoice.

Step 5:

Once an RMA number is received, please return item to:

Gyros Precision Tools, Inc.

14 Melnick Drive

Monsey, NY  10952

Attn:  Returns Dept.